WE ARE UNABLE TO ACCEPT LOCAL PICKUP ORDERS. ALL ORDERS MUST BE SHIPPED. ALL ORDERS MUST BE PLACED ONLINE, OR IF NEEDED, BY PHONE. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE.
Please also note we do not sell completed dolls! Thank you!
Monday through Friday from 9:00 AM to 3:30 PM Mountain Time (for reference, Mountain time is two hours earlier than Eastern time on the east coast of the United States).
Our emails are monitored 7 days a week, by multiple people, but our phones are staffed by only one person (at a time). So for a quicker reply, we suggest you send an email rather than contacting us by phone.
You can email us by clicking on the link firstname.lastname@example.org, or by filling out the form below (If you have a question about an order you placed, please provide your order number in your message):